Privacy policy

 

Letzte Aktualisierung: 10. Februar 2025

Datenschutzerklärung

1. Einleitung
Diese Datenschutzerklärung beschreibt, wie Philings ("wir", "uns" oder "unser") deine personenbezogenen Daten sammelt, verwendet und offenlegt, wenn du unsere Website besuchst, unsere Dienste nutzt oder einen Kauf über [Ihre Website] ("die Website") tätigst oder anderweitig mit uns in Bezug auf die Website kommunizierst.

Wir verpflichten uns, deine Privatsphäre zu schützen und deine personenbezogenen Daten gesetzeskonform und transparent gemäß der Datenschutz-Grundverordnung (DSGVO) (EU) 2016/679 und den geltenden deutschen Datenschutzgesetzen zu verarbeiten.

2. Änderungen dieser Datenschutzerklärung
Wir können diese Datenschutzerklärung von Zeit zu Zeit aktualisieren, um Änderungen in gesetzlichen, regulatorischen oder betrieblichen Anforderungen widerzuspiegeln. Die aktualisierte Datenschutzerklärung wird auf der Website veröffentlicht, und das "Letzte Aktualisierung"-Datum wird entsprechend geändert. Wesentliche Änderungen werden wir dir per E-Mail oder auf andere geeignete Weise mitteilen.

3. Welche personenbezogenen Daten wir erheben und verarbeiten
Die Arten personenbezogener Daten, die wir erfassen, hängen davon ab, wie du mit unserer Website und unseren Diensten interagierst. Zu den Kategorien gehören:

  • Personenbezogene Identifikationsdaten (z. B. Name, E-Mail, Telefonnummer, Rechnungs-/Lieferadresse)

  • Kontoinformationen (z. B. Benutzername, Passwort, Sicherheitsfragen)

  • Zahlungsinformationen (z. B. Kreditkartendaten, Transaktionshistorie)

  • Kundensupport-Daten (z. B. Anfragen oder Nachrichten, die du uns sendest)

  • Nutzungsdaten (z. B. IP-Adresse, Geräte-/Browserinformationen, Interaktionen mit der Website)

  • Marketingpräferenzen (z. B. Abonnement von Newslettern oder Werbe-E-Mails)

Die Bereitstellung einiger dieser Daten ist optional, kann jedoch erforderlich sein, um bestimmte Funktionen der Website oder der Dienste nutzen zu können.

4. Rechtsgrundlage für die Datenverarbeitung (DSGVO-Konformität)
Wir verarbeiten deine personenbezogenen Daten auf der Grundlage folgender Rechtsgrundlagen gemäß Artikel 6 (1) DSGVO:

  • Vertragserfüllung – Zur Bearbeitung von Bestellungen, Verwaltung deines Kontos und Bereitstellung von Kundensupport.

  • Gesetzliche Verpflichtung – Zur Einhaltung steuerlicher oder gesetzlicher Anforderungen.

  • Berechtigtes Interesse – Zur Betrugsprävention, Sicherheit der Website und Verbesserung unserer Dienstleistungen.

  • Einwilligung – Für Marketingkommunikation und nicht-essenzielle Cookies. Du kannst deine Einwilligung jederzeit widerrufen.

5. Wie wir deine personenbezogenen Daten verwenden
Wir nutzen deine Daten für folgende Zwecke:

  • Bereitstellung und Verwaltung unserer Dienste (Bestellabwicklung, Kontoverwaltung, Kundensupport, Versand und Retouren)

  • Marketing und Werbung (personalisierte Werbung, Newsletter, Retargeting – nur mit deiner Zustimmung)

  • Betrugsprävention und Sicherheit (Überwachung verdächtiger Aktivitäten, Verhinderung unbefugten Zugriffs)

  • Einhaltung gesetzlicher Vorschriften (Erfüllung steuerlicher, buchhalterischer und regulatorischer Verpflichtungen)

6. Weitergabe und Übermittlung von Daten
Deine Daten können an folgende Dritte weitergegeben werden:

  • Dienstleister (z. B. Shopify, Zahlungsdienstleister, Versandunternehmen, Analysedienste)

  • Marketing- und Werbepartner (z. B. Google Ads, Meta)

  • Regulierungsbehörden (wenn gesetzlich erforderlich)

  • Geschäftstransaktionen (bei Fusionen, Übernahmen oder Umstrukturierungen)

Einige unserer Partner (z. B. Shopify) verarbeiten deine Daten in Nicht-EU-Ländern. Bei Datenübertragungen außerhalb der EU/des EWR nutzen wir Standardvertragsklauseln (SCCs), die von der Europäischen Kommission genehmigt wurden, um ein angemessenes Datenschutzniveau zu gewährleisten.

7. Cookies und Tracking-Technologien
Wir verwenden Cookies und ähnliche Technologien zur Verbesserung deines Erlebnisses sowie für Analysen, Werbung und Sicherheitszwecke. Du kannst deine Präferenzen über unser Cookie-Banner oder in deinen Browsereinstellungen verwalten.

Details zu Shopify-spezifischen Cookies findest du in der Shopify Cookie-Richtlinie.

8. Deine Rechte gemäß DSGVO
Du hast nach DSGVO folgende Rechte:

  • Recht auf Auskunft (Art. 15 DSGVO) – Du kannst eine Bestätigung verlangen, ob wir personenbezogene Daten von dir verarbeiten, und gegebenenfalls Einsicht in diese Daten erhalten.
  • Recht auf Berichtigung (Art. 16 DSGVO) – Du kannst die Berichtigung unrichtiger oder unvollständiger Daten verlangen.
  • Recht auf Löschung (Art. 17 DSGVO) – Du kannst die Löschung deiner personenbezogenen Daten verlangen, wenn diese nicht mehr erforderlich sind oder du deine Einwilligung widerrufst.
  • Recht auf Einschränkung der Verarbeitung (Art. 18 DSGVO) – Du kannst die Einschränkung der Verarbeitung deiner Daten verlangen, wenn du die Richtigkeit der Daten bestreitest oder die Verarbeitung unrechtmäßig ist.
  • Recht auf Datenübertragbarkeit (Art. 20 DSGVO) – Du kannst verlangen, dass wir dir deine personenbezogenen Daten in einem strukturierten, gängigen und maschinenlesbaren Format übermitteln oder an einen anderen Verantwortlichen übertragen.
  • Recht auf Widerspruch (Art. 21 DSGVO) – Du kannst der Verarbeitung deiner Daten widersprechen, die auf unserem berechtigten Interesse basiert.
  • Widerruf der Einwilligung – Wenn wir deine Daten auf Grundlage deiner Einwilligung verarbeiten, kannst du diese Einwilligung jederzeit widerrufen. Der Widerruf hat keinen Einfluss auf die Rechtmäßigkeit der Verarbeitung bis zum Zeitpunkt des Widerrufs.

Um deine Rechte auszuüben, kontaktiere uns bitte per E-Mail unter: romenphilippa97@gmail.com.

9. Aufbewahrung von Daten
Wir speichern personenbezogene Daten nur so lange, wie es erforderlich ist für:

  • Vertragserfüllung (z. B. Bestellungen, Retouren, Garantien)

  • Gesetzliche Verpflichtungen (z. B. steuerliche und buchhalterische Aufbewahrungspflichten)

  • Sicherheits- und Betrugsprävention (z. B. Überwachung verdächtiger Aktivitäten)

Nach Ablauf dieser Fristen werden deine Daten sicher gelöscht.

10. Datenschutz von Kindern
Unsere Dienste sind nicht für Kinder unter 16 Jahren bestimmt. Wenn du vermutest, dass wir unbeabsichtigt personenbezogene Daten eines Kindes unter 16 Jahren erhoben haben, kontaktiere uns bitte umgehend, damit wir diese Daten löschen können.

11. Sicherheitsmaßnahmen
Wir setzen strenge Sicherheitsmaßnahmen ein, darunter SSL-Verschlüsselung, Zugriffskontrollen und Datenminimierung, um deine Daten zu schützen. Kein System ist jedoch 100 % sicher. Falls du einen unbefugten Zugriff vermutest, informiere uns bitte umgehend.

12. Kontaktinformationen
Falls du Fragen zu dieser Datenschutzerklärung hast oder deine Rechte ausüben möchtest, kontaktiere uns unter:

Firmenname: Philings
E-Mail: romenphilippa97@gmail.com

Beschwerden: Solltest du mit der Verarbeitung deiner Daten nicht einverstanden sein, kannst du dich an die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI) wenden. Weitere Informationen findest du auf https://www.bfdi.bund.de/.

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last Update: Feb. 10th, 2025

This Privacy Policy describes how philings (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from 22e3e0-dd.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
  • Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Please note that while your browser may allow you to transmit a “do not track” signal, like many websites, our Site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data such as locations determined by an IP address or other technical measures
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

    You have the following rights under the GDPR:

    • Right of Access (Art. 15 GDPR) – You can request confirmation of whether we process personal data about you, and, if so, access to such data.
    • Right to Rectification (Art. 16 GDPR) – You can request the correction of inaccurate or incomplete data.
    • Right to Erasure (Art. 17 GDPR) – You can request the deletion of your personal data when it is no longer necessary, or if you withdraw your consent.
    • Right to Restriction of Processing (Art. 18 GDPR) – You can request the restriction of processing when you contest the accuracy of your data or if the processing is unlawful.
    • Right to Data Portability (Art. 20 GDPR) – You can request that we provide your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller.
    • Right to Object (Art. 21 GDPR) – You can object to the processing of your personal data based on our legitimate interests.
    • Withdrawal of Consent – If we process your data based on your consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing up to the point of withdrawal.

    To exercise your rights, please contact us by email at: romenphilippa97@gmail.com.

    We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

    Complaints

    If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

    International Users

    Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

    If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

    Contact

    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at romenphilippa97@gmail.com.

    For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.

    Company name: Philings
    Email: romenphilippa97@gmail.com

    Complaints: If you disagree with the processing of your data, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). More information can be found at https://www.bfdi.bund.de/.